THE FRAMEWORK
"Management is doing things right. Leadership is doing the right things"
- Peter Drucker
The Framework below provides a supporting structure to help guide an engagement that aligns objectives, tactics and performance.
Company Experience
The purpose is to increase the organization's capabilities and maximize their value to customers that is validated in the top and bottom line of the business.
Employees Experience
The purpose is for people to realize their potential as individuals and teams with living their values at work.
Customers Experience
The purpose is to do business with companies that serve their best interests first, live up to the promises that are implied and understand the soul of the organization that creates an emotional attachment that is mutually rewarding.
"Management is doing things right. Leadership is doing the right things"
- Peter Drucker
The Framework below provides a supporting structure to help guide an engagement that aligns objectives, tactics and performance.
Company Experience
The purpose is to increase the organization's capabilities and maximize their value to customers that is validated in the top and bottom line of the business.
- Acquire the Right Talent
- Strategic Focus
- Relentless Execution
- Ability to Scale Judgement
- Discontinuous Improvement
- Resource Allocation
Employees Experience
The purpose is for people to realize their potential as individuals and teams with living their values at work.
- Meaningful Work
- Personal Accountability
- Achievement
- Growth
- Purpose
- Give Back
Customers Experience
The purpose is to do business with companies that serve their best interests first, live up to the promises that are implied and understand the soul of the organization that creates an emotional attachment that is mutually rewarding.
- Voice
- Significance
- Trust
- Commitment
- Loyalty
- Advocacy
Bob Olson / 8711 Pinnacle Peak Rd Suite F-108 / Scottsdale, AZ 85255 / 602.690.5750 / [email protected]