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Run Faster and Further

2/4/2013

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RUN FASTER AND FURTHER:

"Speed is the essence" - Sun Tzu



"It is not necessary to change.  Survival is not mandatory." - W. Edwards Deming  ​

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Picture
Lead
  • Start first with effectiveness
  • Newton's 3rd law of motion
  • When core principals are defined
  • Clarity, unity and agility are not abstract terms

Context
  • Never mistake activity for achievement
  • Understand the right questions
  • Remove the barriers and conflict of poorly defined incentive plans 
  • Most failures are the result of the environment
  • Candor and transparency are vital to speed
  • Always be moving forward 

Align
  • Think like a customer
  • You are wasting significant time and money
  • Your hiring plan should never slow you down 
  • If you do not spend at least 30% of your time discussing people and the bench...                                                                              

Additional expansion on Run Faster and Further points provided below:

 
Lead
  • Start first with Effectiveness.  There can be an obsession with efficiencies at the expense of effectiveness.  From my own count, the word "efficiencies" in meetings wins by over 20x.  Start with asking the big "why", and never lose focus on outcome and purpose.  Emphasis on doing things that should ultimately not have to be done or doing the wrong things quicker is irrational - yet it happens all around us and results in a more efficiently poor customer experience and higher costs.  We celebrate it, win awards for doing it and confuse running faster with running in place.    
  • Newton's 3rd Law of Motion.  For every action there is an equal and opposite reaction.  Think three steps ahead.  Possess the empathy and tenacity to keep it moving forward.  Never stop half way because of being unprepared.  Anticipation and commitment are core competencies for change.  
  • When Core Principals are Defined, 75% of Ideas are off the table so you can focus and execute on the those that really matter.  Need proof - Apple, Nordstrom's, Southwest Airlines and Costco. 
  • Clarity, Unity and Agility are Not Abstract Terms - These are requirements.  If Unclear STOP, Turn Around and Start Over. 

Context
  • Never Mistake Activity for Achievement.  Too much wasted time and energy on reports that encourage employees to use activity for self justification (not their fault) and demonstrate management does not understand the critical activities that drive to outcomes for the business.  
  • Understand the Questions and Technologies that allow Campaigns, Initiatives and Programs to be Launched and Measured in Days not Months.  The answers may surprise you.      
  • Remove the Barriers and Conflict of Poorly Defined Commission and Bonus Plans -  this slows everything down to a stall throughout all levels of the organization.
  • Most Failures are the Result of the Environment, Not a Person - Quit wasting time looking for "Who" and seek the answer "Why".  This will save immense time and resources in the future. 
  • Candor and Transparency are Vital to Speed.  Second guessing people and motives are time consuming and draining.
  • Always be Moving Forward.  Never let goals slow you down or be confused with potential - one is managing, the other is leading.  If people spend more time discussing and explaining the goals at the beginning and end of each month or quarter then there is a problem.  Get off the scale and go for a run.      

Align
  • Think like a Customer and 50% of Your Meetings and Initiatives will be Cancelled.  Really!
  • You are Wasting Significant Time and Money by not understanding the true purpose and the failure demand being generated by your own systems including Email, CRM, Billing and Reporting.   
  • Your Hiring Plan should Never Slow you Down - if done correctly you will go faster - Immediately!
  • If you do not Spend at least 30% of your Time Discussing People and the Bench with your Team - be prepared for many more meetings. ​


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    Bob Olson

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